To Transfer a Call
- Blind Transfer – to transfer the call directly to the next party.
- While on the call with the person to be transferred, press the Transfer button toward the bottom of the phone then dial the extension of the person you wish to transfer to.
- Hang up. This will blindly transfer the caller to the next person.
- Supervised (Announced) Transfer – transfer a caller to the next party with the ability to screen the call.
- While on the call with the person to be transferred, press the Transfer button toward the bottom of the phone.
- Wait for the person you’re transferring to to pick up the phone. Announce what information you need to for screening the call.
- Once you’re ready to complete the transfer, hang up the phone. This will transfer the caller to the person you’re trying to transfer to.